Copyright and takedown

Reporting infringing content

If you believe content on a card infringes your copyright, trademark or other rights, contact us through our contact page with the topic “Legal, privacy or grievance”. Please include:

• Your name and contact details, and the rights holder you act for.
• The web address of the card or page, and a description of the content.
• What you own and why you say it is infringing (for example a link to the original).
• A statement that you believe in good faith that the use is not authorised, and that your information is accurate.
• Your signature, typed full name is fine.

What happens next

We acknowledge reports within 24 hours. If the notice is complete and the claim looks valid, we remove or disable access to the content, usually within 72 hours, and tell the card owner why.

Counter-notice

If you are the card owner and think we removed your content by mistake, tell us through the contact page. Explain why you have the right to use it. We may share your reply with the person who reported it. If they do not start legal action within a reasonable time, we may restore the content.

Repeat infringers

We may close the accounts of people who repeatedly infringe the rights of others.

False reports

Knowingly making a false report can have legal consequences. We may ignore reports that look abusive or are not specific.

Other legal requests

For court orders or requests from government authorities, contact Hello Marketing through the same page. We respond to valid legal requests as the law requires and tell affected users where we are allowed to.